Accessibility

MOP-UP.ES is committed to making its website accessible in accordance with Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices, transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to all pages of the “mop-up.com” domain, consisting of the home page, the service detail pages and the accessibility information page of the website.

COMPLIANCE STATUS

This website is in the process of obtaining compliance, but is not yet compliant with the accessibility standards included in RD 1112/2018.

CONTENT NOT ACCESSIBLE

The contents offered on this site are accessible on the basis of the previous point.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on June 4, 2025.

The method used to prepare the statement was a self-assessment carried out with the tools available on official and unofficial websites.

Last revision of the statement: June 2025.

APPLICATION PROCEDURE

You can make communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

To report any possible non-compliance by this website
To transmit other difficulties in accessing the content
To formulate any other consultation or suggestion for improvement related to the accessibility of the website
To indicate in the “Subject” that it is about “Web or mobile application accessibility”, through the Contact web form.

We thank you in advance for your cooperation, as it will help us to improve our service to you.

Communications will be received and handled by our Customer Service Department.

The request for accessible information and complaints (Article 10.2b)) and claims (Article 13), of Royal Decree 1112/2018, of September 7, will be processed through the web contact form.

OPTIONAL CONTENT

This website applies the requirements of the UNE-EN 301549:2019 Standard considering the exceptions of RD 1112/2018.

The latest accessibility review was conducted in June 2025.

The website is optimized for Microsoft Edge or higher browsers and the latest versions of FireFox, Safari, Opera and Google Chrome. The minimum recommended web resolution is 1280×1024.

The website is designed for Responsive viewing, so it is optimally displayed on tablet and mobile devices. On these devices it is optimized for viewing on the latest versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and native Android browser.